SLA BREACH - Provider response exceeded threshold
21:52:47Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792270388-911C23BE02A9
Merchant / FI
GTBank
Reseller
Cordis Telcom
Telco
Airtel
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348394255037
Duration
21.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
21:52:47
TXN INITIATED - Received from Merchant
21:52:47
ROUTED - Forwarded to Cordis Telcom
21:53:08
TELCO RESPONSE - Awaiting final confirmation
21:53:08
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available