SLA BREACH - Provider response exceeded threshold
22:41:59Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792273321-1FFC31CCFDEE
Merchant / FI
Opay
Reseller
Telcos Direct
Telco
Airtel
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348103875758
Duration
5.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
22:41:59
TXN INITIATED - Received from Merchant
22:41:59
ROUTED - Forwarded to Telcos Direct
22:42:04
TELCO RESPONSE - Awaiting final confirmation
22:42:04
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available