SLA BREACH - Provider response exceeded threshold
23:41:59Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792276928-1F08EAD34922
Merchant / FI
Union Bank
Reseller
NexBridge
Telco
Glo
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348843416240
Duration
9.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
23:41:59
TXN INITIATED - Received from Merchant
23:41:59
ROUTED - Forwarded to NexBridge
23:42:08
TELCO RESPONSE - Awaiting final confirmation
23:42:08
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available