SLA BREACH - Provider response exceeded threshold
00:58:11Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792281495-F947DE03BC31
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
Airtel
Type
DATA
Amount
₦500.00
MSISDN
2348589828527
Duration
6.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
00:58:11
TXN INITIATED - Received from Merchant
00:58:11
ROUTED - Forwarded to Cordis Telcom
00:58:17
TELCO RESPONSE - Awaiting final confirmation
00:58:17
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available