SLA BREACH - Provider response exceeded threshold
00:58:57Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792281549-568A752E91EE
Merchant / FI
Access Bank
Reseller
Primus VAS
Telco
Airtel
Type
DATA
Amount
₦1000.00
MSISDN
2348862930427
Duration
15.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
00:58:57
TXN INITIATED - Received from Merchant
00:58:57
ROUTED - Forwarded to Primus VAS
00:59:12
TELCO RESPONSE - Awaiting final confirmation
00:59:12
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available