SLA BREACH - Provider response exceeded threshold
01:12:25Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792282355-4C5CAB92C16A
Merchant / FI
Palmpay
Reseller
Telcos Direct
Telco
Glo
Type
DATA
Amount
₦1500.00
MSISDN
2348789803313
Duration
10.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
01:12:25
TXN INITIATED - Received from Merchant
01:12:25
ROUTED - Forwarded to Telcos Direct
01:12:35
TELCO RESPONSE - Awaiting final confirmation
01:12:35
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available