SLA BREACH - Provider response exceeded threshold
01:25:14Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792283117-7B6FA4C6ACF1
Merchant / FI
Palmpay
Reseller
NexBridge
Telco
Glo
Type
DATA
Amount
₦1000.00
MSISDN
2348288357589
Duration
4.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
01:25:14
TXN INITIATED - Received from Merchant
01:25:14
ROUTED - Forwarded to NexBridge
01:25:18
TELCO RESPONSE - Awaiting final confirmation
01:25:18
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available