SLA BREACH - Provider response exceeded threshold
01:39:26Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792283977-89D8E14007F0
Merchant / FI
Stanbic IBTC
Reseller
Telcos Direct
Telco
Glo
Type
DATA
Amount
₦500.00
MSISDN
2348228257459
Duration
11.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
01:39:26
TXN INITIATED - Received from Merchant
01:39:26
ROUTED - Forwarded to Telcos Direct
01:39:37
TELCO RESPONSE - Awaiting final confirmation
01:39:37
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available