SLA BREACH - Provider response exceeded threshold
01:44:50Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792284302-6A07B9EBE2D6
Merchant / FI
FirstBank
Reseller
Cordis Telcom
Telco
Glo
Type
DATA
Amount
₦1500.00
MSISDN
2348168622477
Duration
-1658255.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
01:44:50
TXN INITIATED - Received from Merchant
01:44:50
ROUTED - Forwarded to Cordis Telcom
21:07:15
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available