SLA BREACH - Provider response exceeded threshold
01:53:09Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792284800-9D2E31985278
Merchant / FI
Union Bank
Reseller
Primus VAS
Telco
MTN
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348172234225
Duration
10.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
01:53:09
TXN INITIATED - Received from Merchant
01:53:09
ROUTED - Forwarded to Primus VAS
01:53:19
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available