SLA BREACH - Provider response exceeded threshold
02:09:18Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792285764-DE9F0682A82C
Merchant / FI
Opay
Reseller
NexBridge
Telco
9Mobile
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348362012902
Duration
7.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
02:09:18
TXN INITIATED - Received from Merchant
02:09:18
ROUTED - Forwarded to NexBridge
02:09:25
TELCO RESPONSE - Awaiting final confirmation
02:09:25
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available