SLA BREACH - Provider response exceeded threshold
02:17:06Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792286255-3479C2ABED67
Merchant / FI
Kuda MFB
Reseller
NexBridge
Telco
Glo
Type
AIRTIME
Amount
₦500.00
MSISDN
2348280382815
Duration
31.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
02:17:06
TXN INITIATED - Received from Merchant
02:17:06
ROUTED - Forwarded to NexBridge
02:17:37
TELCO RESPONSE - Awaiting final confirmation
02:17:37
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available