SLA BREACH - Provider response exceeded threshold
03:27:18Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792290468-341035EDB2A9
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
Airtel
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348249975170
Duration
32.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
03:27:18
TXN INITIATED - Received from Merchant
03:27:18
ROUTED - Forwarded to Cordis Telcom
03:27:50
TELCO RESPONSE - Awaiting final confirmation
03:27:50
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available