SLA BREACH - Provider response exceeded threshold
04:11:51Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792293121-14AE83B2558A
Merchant / FI
Union Bank
Reseller
Cordis Telcom
Telco
9Mobile
Type
DATA
Amount
₦1500.00
MSISDN
2348359093903
Duration
-1497041.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
04:11:51
TXN INITIATED - Received from Merchant
04:11:51
ROUTED - Forwarded to Cordis Telcom
20:21:10
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available