SLA BREACH - Provider response exceeded threshold
04:53:00Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792295583-CF81F02796F7
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
9Mobile
Type
AIRTIME
Amount
₦500.00
MSISDN
2348932229765
Duration
7.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
04:53:00
TXN INITIATED - Received from Merchant
04:53:00
ROUTED - Forwarded to Cordis Telcom
04:53:07
TELCO RESPONSE - Awaiting final confirmation
04:53:07
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available