SLA BREACH - Provider response exceeded threshold
05:18:15Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792297106-8B32BB015E9B
Merchant / FI
Kuda MFB
Reseller
NexBridge
Telco
MTN
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348575892442
Duration
13.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
05:18:15
TXN INITIATED - Received from Merchant
05:18:15
ROUTED - Forwarded to NexBridge
05:18:28
TELCO RESPONSE - Awaiting final confirmation
05:18:28
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available