SLA BREACH - Provider response exceeded threshold
05:34:48Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792298090-1F7E19AE217E
Merchant / FI
Palmpay
Reseller
Telcos Direct
Telco
9Mobile
Type
DATA
Amount
₦1000.00
MSISDN
2348934906508
Duration
3.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
05:34:48
TXN INITIATED - Received from Merchant
05:34:48
ROUTED - Forwarded to Telcos Direct
05:34:51
TELCO RESPONSE - Awaiting final confirmation
05:34:51
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available