SLA BREACH - Provider response exceeded threshold
06:02:18Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792299746-B3CAB2991B39
Merchant / FI
Opay
Reseller
NexBridge
Telco
9Mobile
Type
DATA
Amount
₦500.00
MSISDN
2348925593372
Duration
10.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
06:02:18
TXN INITIATED - Received from Merchant
06:02:18
ROUTED - Forwarded to NexBridge
06:02:28
TELCO RESPONSE - Awaiting final confirmation
06:02:28
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available