SLA BREACH - Provider response exceeded threshold
06:31:50Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792301534-F290BFC0B50B
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
MTN
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348253151630
Duration
26.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
06:31:50
TXN INITIATED - Received from Merchant
06:31:50
ROUTED - Forwarded to Cordis Telcom
06:32:16
TELCO RESPONSE - Awaiting final confirmation
06:32:16
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available