SLA BREACH - Provider response exceeded threshold
07:28:29Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792304920-3D08196CC438
Merchant / FI
Palmpay
Reseller
NexBridge
Telco
9Mobile
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348104236531
Duration
11.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
07:28:29
TXN INITIATED - Received from Merchant
07:28:29
ROUTED - Forwarded to NexBridge
07:28:40
TELCO RESPONSE - Awaiting final confirmation
07:28:40
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available