SLA BREACH - Provider response exceeded threshold
07:30:38Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792305043-A4BA777E5F54
Merchant / FI
Palmpay
Reseller
Primus VAS
Telco
Airtel
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348203496210
Duration
-1991810.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
07:30:38
TXN INITIATED - Received from Merchant
07:30:38
ROUTED - Forwarded to Primus VAS
06:13:48
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available