SLA BREACH - Provider response exceeded threshold
07:50:28Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792306234-25C6AD98E664
Merchant / FI
Palmpay
Reseller
Telcos Direct
Telco
Glo
Type
DATA
Amount
₦1000.00
MSISDN
2348737835551
Duration
8.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
07:50:28
TXN INITIATED - Received from Merchant
07:50:28
ROUTED - Forwarded to Telcos Direct
07:50:36
TELCO RESPONSE - Awaiting final confirmation
07:50:36
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available