SLA BREACH - Provider response exceeded threshold
10:20:46Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792315262-E134C4A0275A
Merchant / FI
Stanbic IBTC
Reseller
Telcos Direct
Telco
Glo
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348777538738
Duration
17.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
10:20:46
TXN INITIATED - Received from Merchant
10:20:46
ROUTED - Forwarded to Telcos Direct
10:21:03
TELCO RESPONSE - Awaiting final confirmation
10:21:03
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available