SLA BREACH - Provider response exceeded threshold
10:49:12Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792316981-25D1009BD94C
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
Glo
Type
DATA
Amount
₦1500.00
MSISDN
2348848969093
Duration
29.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
10:49:12
TXN INITIATED - Received from Merchant
10:49:12
ROUTED - Forwarded to Cordis Telcom
10:49:41
TELCO RESPONSE - Awaiting final confirmation
10:49:41
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available