SLA BREACH - Provider response exceeded threshold
11:22:00Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792318922-D878C629791B
Merchant / FI
Palmpay
Reseller
NexBridge
Telco
9Mobile
Type
DATA
Amount
₦1000.00
MSISDN
2348145524383
Duration
4.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
11:22:00
TXN INITIATED - Received from Merchant
11:22:00
ROUTED - Forwarded to NexBridge
11:22:04
TELCO RESPONSE - Awaiting final confirmation
11:22:04
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available