SLA BREACH - Provider response exceeded threshold
11:26:41Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792319203-DB5F28A098C5
Merchant / FI
Opay
Reseller
NexBridge
Telco
Airtel
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348578073650
Duration
3.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
11:26:41
TXN INITIATED - Received from Merchant
11:26:41
ROUTED - Forwarded to NexBridge
11:26:44
TELCO RESPONSE - Awaiting final confirmation
11:26:44
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available