SLA BREACH - Provider response exceeded threshold
11:38:24Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792319907-49EA5BBCEF0C
Merchant / FI
Stanbic IBTC
Reseller
Cordis Telcom
Telco
9Mobile
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348452382822
Duration
4.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
11:38:24
TXN INITIATED - Received from Merchant
11:38:24
ROUTED - Forwarded to Cordis Telcom
11:38:28
TELCO RESPONSE - Awaiting final confirmation
11:38:28
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available