SLA BREACH - Provider response exceeded threshold
11:40:45Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792320047-B045259A988D
Merchant / FI
Kuda MFB
Reseller
Cordis Telcom
Telco
Glo
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348928301034
Duration
5.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
11:40:45
TXN INITIATED - Received from Merchant
11:40:45
ROUTED - Forwarded to Cordis Telcom
11:40:50
TELCO RESPONSE - Awaiting final confirmation
11:40:50
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available