SLA BREACH - Provider response exceeded threshold
11:41:48Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792320129-7DFF3D96F2D1
Merchant / FI
GTBank
Reseller
NexBridge
Telco
MTN
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348415755588
Duration
21.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
11:41:48
TXN INITIATED - Received from Merchant
11:41:48
ROUTED - Forwarded to NexBridge
11:42:09
TELCO RESPONSE - Awaiting final confirmation
11:42:09
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available