SLA BREACH - Provider response exceeded threshold
11:53:06Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792320788-1CF017B1D897
Merchant / FI
Opay
Reseller
Telcos Direct
Telco
Glo
Type
DATA
Amount
₦1500.00
MSISDN
2348857203251
Duration
-688874.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
11:53:06
TXN INITIATED - Received from Merchant
11:53:06
ROUTED - Forwarded to Telcos Direct
12:31:52
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available