SLA BREACH - Provider response exceeded threshold
12:37:58Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792323482-31667C0AC010
Merchant / FI
Access Bank
Reseller
Cordis Telcom
Telco
MTN
Type
DATA
Amount
₦2000.00
MSISDN
2348818371753
Duration
-607119.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
12:37:58
TXN INITIATED - Received from Merchant
12:37:58
ROUTED - Forwarded to Cordis Telcom
11:59:19
TELCO RESPONSE - Awaiting final confirmation
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available