SLA BREACH - Provider response exceeded threshold
12:52:34Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792324361-8EA23F09C1F1
Merchant / FI
Opay
Reseller
Telcos Direct
Telco
MTN
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348841432265
Duration
9.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
12:52:34
TXN INITIATED - Received from Merchant
12:52:34
ROUTED - Forwarded to Telcos Direct
12:52:43
TELCO RESPONSE - Awaiting final confirmation
12:52:43
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available