SLA BREACH - Provider response exceeded threshold
12:59:00Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792324763-749686243981
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
9Mobile
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348991772905
Duration
23.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
12:59:00
TXN INITIATED - Received from Merchant
12:59:00
ROUTED - Forwarded to Cordis Telcom
12:59:23
TELCO RESPONSE - Awaiting final confirmation
12:59:23
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available