SLA BREACH - Provider response exceeded threshold
13:13:58Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792325644-5E309D4BE08A
Merchant / FI
Stanbic IBTC
Reseller
Primus VAS
Telco
Airtel
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348318163772
Duration
6.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
13:13:58
TXN INITIATED - Received from Merchant
13:13:58
ROUTED - Forwarded to Primus VAS
13:14:04
TELCO RESPONSE - Awaiting final confirmation
13:14:04
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available