SLA BREACH - Provider response exceeded threshold
13:17:32Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792325874-6D63623A141A
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
9Mobile
Type
AIRTIME
Amount
₦2000.00
MSISDN
2348114778147
Duration
22.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
13:17:32
TXN INITIATED - Received from Merchant
13:17:32
ROUTED - Forwarded to Cordis Telcom
13:17:54
TELCO RESPONSE - Awaiting final confirmation
13:17:54
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available