SLA BREACH - Provider response exceeded threshold
14:13:01Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792329193-CF10C590A1E8
Merchant / FI
Union Bank
Reseller
NexBridge
Telco
MTN
Type
AIRTIME
Amount
₦500.00
MSISDN
2348693528259
Duration
12.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
14:13:01
TXN INITIATED - Received from Merchant
14:13:01
ROUTED - Forwarded to NexBridge
14:13:13
TELCO RESPONSE - Awaiting final confirmation
14:13:13
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available