SLA BREACH - Provider response exceeded threshold
14:53:29Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792331614-2AF0681825C9
Merchant / FI
Union Bank
Reseller
Primus VAS
Telco
MTN
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348303164773
Duration
7.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
14:53:29
TXN INITIATED - Received from Merchant
14:53:29
ROUTED - Forwarded to Primus VAS
14:53:36
TELCO RESPONSE - Awaiting final confirmation
14:53:36
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available