SLA BREACH - Provider response exceeded threshold
15:23:56Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792333437-4FC6EE268062
Merchant / FI
Opay
Reseller
Cordis Telcom
Telco
Airtel
Type
AIRTIME
Amount
₦5000.00
MSISDN
2348860219430
Duration
4.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
15:23:56
TXN INITIATED - Received from Merchant
15:23:56
ROUTED - Forwarded to Cordis Telcom
15:24:00
TELCO RESPONSE - Awaiting final confirmation
15:24:00
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available