SLA BREACH - Provider response exceeded threshold
16:15:37Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792336541-D081F2111297
Merchant / FI
Palmpay
Reseller
Cordis Telcom
Telco
Airtel
Type
DATA
Amount
₦2000.00
MSISDN
2348784615135
Duration
8.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
16:15:37
TXN INITIATED - Received from Merchant
16:15:37
ROUTED - Forwarded to Cordis Telcom
16:15:45
TELCO RESPONSE - Awaiting final confirmation
16:15:45
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available