SLA BREACH - Provider response exceeded threshold
16:21:59Retry sequence initiated • Auto-reversal triggers automatically if retry fails.
TRANSACTION INFO
Transaction ID
VAS-1792336926-B3CF069722A7
Merchant / FI
FirstBank
Reseller
Cordis Telcom
Telco
Glo
Type
AIRTIME
Amount
₦1000.00
MSISDN
2348211818238
Duration
8.00s
COMMISSION ACCRUAL (On Success)
Merchant (2.5%)
₦25.00
Reseller (1.0%)
₦10.00
MNO Total - 4.5%
₦45.00
Commission held pending resolution of state
AUDIT TRAIL - IMMUTABLE EVENT LOG
16:21:59
TXN INITIATED - Received from Merchant
16:21:59
ROUTED - Forwarded to Cordis Telcom
16:22:07
TELCO RESPONSE - Awaiting final confirmation
16:22:07
SLA BREACH - MS 00
RESOLUTION OPTIONS
Retry (in progress)
• Active
Auto-reversal (queued)
Pending
Switch Credit (manual)
• Available