Auto Reversals
24-02-2026
1
Admin
Switch-triggered debits returned to customers • CBN SLA 24h
Total Reversals Today
12
Within CBN SLA (24h)
12
AVG Time to Reversal
4.2h
Total Returned (This month)
N294m
| TXN-ID | FI | MNO | Cause | Amount (N) | Debit Time | Rvrsal Triggered | FI Confirmed | Duration | Status |
|---|---|---|---|---|---|---|---|---|---|
| SW-2026-...314 | First Bank | MTN | MNO Timeout | 500.00 | 13:10:41 | 14:09:12 | 14:32:41 | 22h 1m | CONFIRMED |
| SW-2026-...271 | GTBank | Glo | SLA Breach | 2,000.00 | 14:24:13 | 14:24:44 | Pending... | 9m 47s | PENDING |
| SW-2026-...188 | Opay | 9mobile | Suppression | 1,200.00 | 11:45:00 | 11:45:32 | 12:10:28 | 25m 18s | CONFIRMED |
| SW-2026-...044 | Access | Glo | Aggr-Failure | 800.00 | 09:12:33 | 09:43:01 | 10:02:44 | 50m 11s | CONFIRMED |
Reversal Time Distribution (Today)
<1h
1-4h
4-8h
8-16h
16-24h
>24h
All within 24h CBN SLA. Zero breaches today.
Switch Credits Issued
AIRTIMECredits Issued Today 42
Total Airtime Value N52,400
Top MNO Airtel (14min)
Avg Issue Time 14min
Aggr-002 (28)Aggr-003 (14)